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THE STATE OF MARKETING INBOUND24 Edition
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Uplift Education HubSpot Case Study

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About Uplift Education

Uplift Education is a network of 45 schools serving over 20,000 students. Their mission is to create and sustain public schools of excellence that empower students to reach their highest potential in college and the global marketplace and that inspire in students a life-long love of learning, achievement, and service in order to positively change their world.


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THE CHALLENGE

Seeing an opportunity to overhaul, automate and increase the effectiveness of their CRM and recruitment outreach efforts at the network level, Uplift made the decision to move from a different CRM to HubSpot. After making the move to HubSpot, the team quickly understood that important work needed to be done to define their goals and build out their system in HubSpot, which is a powerful tool but not a magic wand.

  • Needed a new CRM
  • Balance of people work with automation

THE SOLUTION

Using HubSpot as their CRM, Uplift built automated communications campaign workflows to allow them to lean in at a network level to nurture leads in ways that support the network’s’ personalized efforts.

THE RESULTS

18%

Increase in enrollment year over year

13.5%

Increase in applications year over year

19,000

First choice applications

Increase in Digital Engagement

A shift in emphasis on high-quality, automated communications in both English and Spanish led to deeper engagement with Uplift’s prospective families, including:

  • Email click rate increased 3.18%
  • Click-through rate increased 8.08%
  • Open rates were consistent across the English campaign and within industry benchmark of 34% to 44%
  • Open rates increased across the Spanish campaign from 16% at the start of the campaign to 44% to 75% by the end of the campaign

Increase in Applications

Strong digital engagement translated to more applications/. Uplift’s campaign resulted in more than 19,000 first-choice applications and increase of 13.5% from last year.

Increase in Enrollment

Those increased applications converted to enrolled students, with more than 6,500 new scholars across the network, an increase of 18% over last year.

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